News reports have surfaced regarding a possible software security vulnerability referred to as the "Heartbleed" Bug or "Open SSL Technology" vulnerability.

Beacon Credit Union is aware of this issue and understands your concerns. Beacon Credit Union is unaffected by this vulnerability. Beacon routinely evaluates and maintains our systems to utilize the most modern technology available and address all security issues. Multiple security safeguards are always in place to protect Beacon information and financial assets.

As a consumer, you can protect yourself and your personal information by using unique ID's and passwords at various sites you may visit on the internet and not sharing this information with other individuals.

Here are some simple tips to use all the time

  • Change your passwords frequently
  • Use passwords containing at least 8 characters
  • Include letters AND numbers in your passwords
  • Don't allow easy access to your passwords
  • Never share passwords with others

Please visit the Beacon Credit Union website security section for more information on how Beacon protects you and how you can protect your personal information.

Resources & tools to keep your accounts safe...

Beacon Credit Union Security

At Beacon, we understand that security and protecting your accounts is your top priority when choosing a financial institution. With numerous resources and security features attached to all of our products, we strive to keep you informed and aware of important matters that affect your accounts.


Beacon Credit Union, Inc., is owned by its members and run by a board of directors you elect.  You can be confident that your financial privacy is a top priority of this credit union.  We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.  If you have any questions, please contact our member service representative at 434-237-1566, Ext.208.

We are committed to provide you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities.  In order to do so, we have entered into agreements with other companies that provide services to us or additional products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf such as CUNA Mutual Insurance Society or to other financial institutions with whom we have joint marketing agreements. To protect our member's privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

We collect the following nonpublic personal information about you from a variety of sources and may disclose all the information we collect to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

From membership and loan applications and other forms, we obtain information such as name, address, social security number and income.

From your transactions with us or other companies that work closely with us to provide you with financial products and services, we obtain information such as your account balances, payment history, parties to transactions, and debit/credit card usage.

From consumer reporting agencies, we obtain information such as your creditworthiness and credit history.

From verifications of information you provide on applications and other forms, we obtain information from current or past employers, other financial institutions and other sources listed on the application.

We may also disclose information we collect about you under other circumstances as permitted or required by law.  These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Beacon Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data.  Our employees are trained in the importance of maintaining confidentiality and member privacy.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.


Q.  What is Enhanced Online Security?
A.  Enhanced Online Security is a security feature that adds an additional layer of protection to validate members when they log into our Online Banking service. This layer includes creating a unique User Name and a special Passcode, elimininating the need to enter your account number information.

Q. How does Enhanced Online Security work?
A. The Enhanced Online Security feature identifies you as the true owner of your account(s) in two ways:

1. Verifying your account identity by asking for your unique User Name information
2. Asking for your unique Passcode.

The security information (your user name and passcode) is used to store the identification information only.  No personal or private data is stored.

Q. Is Enhanced Online Security required for Online Banking, or is it optional?
A. Enhanced Online Security is required.

Q. How does this benefit me?
A. The Enhanced Online Security will prevent anyone but you from accessing your accounts through Online Banking without your User Name and Passcode.  The Online Banking system will not allow access without the unique User Name and Passcode and they will not know the answer to the Challenge Questions you have selected.

Q. Does Enhanced Online Security prevent Phishing?
A. No. Enhanced Online Security only increases the difficulty of anyone other than you from logging in to your Online Banking account.

Q. Is Enhanced Online Security fool-proof?
A. No. If someone has access to your User Name and Passcode or the answers to your Challenge Questions, they could log in to your account.

Q. In a nutshell, how do I use Enhanced Online Security?
A. You can use as many computers as you want. We strongly recommend that you only use the computers that you frequently use to access Online Banking.  Then, you only have to enter your User Name and Passcode to access Online Banking from those computers and you eliminate the chance of security risks on unfamiliar or public computers.

If you want to access Online Banking from a new computer location, you might be asked to answer Challenge Questions after you successfully enter your User Name and Passcode.

Never give anyone your Online Banking Passcode or answers to your Challenge Questions.

Q. What happens if someone compromises my Online Banking Passcode?  How will Enhanced Online Security prevent them from accessing my accounts with Online Banking?
A.  Because you are not using your account number to access online banking, it is much harder for someone to know your unique User Name and Passcode. They may have discovered your account number but they will not know your user name and passcode.  That is why it is vital to keep your user name and passcode unique and known only to you and Beacon Credit Union officials.

Getting Started

Q. How do I login with my computer?
A. It's very simple to login:

First, you will be asked your account number. If you haven't established a user name you will have to register with the "No User Name? Click Here" Link
You will then be asked to create a "User Name" and a "Passcode"! The Passcode is seperate from your account number is is used to protect your account number information.
Next, you "may" be asked challenge questions to further identify your account.  This is a revolving security measure and is used to further enhance account protection.

Q. Can I use more than one computer for online banking?
A. Yes. You can use as many computers as you want. However, to protect your security measures, don't have the computer remember User Names and Passcodes when logging in. We recommend you only use computers that you frequently use to access Online Banking.

If you are using a computer that is accessed by numerous users (i.e. at a library), we recommend that you do not save your account information on public computers as a safety measure.

Q. What does Enhanced Online Security actually do?
A. The process adds an additional layer of security to the Online Banking service. It allows the Online Banking system to help members protect their Online Banking access and the privacy or their account numbers.

Challenge Questions

Q. What are the Challenge Questions for?
A. The Challenge Questions are used for two purposes:

To challenge anyone that is trying to gain access to your account without the correct User Name and Passcode.
If you forget your Passcode, you can re-set yourself without having to call Beacon Credit Union by using the Challenge Questions.

Q. Can I change the Challenge Questions?
A. No.  There is not an option at this time to have members change their challenge questions on their own.

Q. Can I make up my own Challenge Questions?
A. No. You must select one question from each list provided.

Q. I tried to log on to Online Banking from my own computer, but I'm being asked to provide the answers to my Challenge Questions.  Why is this happening?
A. This might happen if you entered the wrong User Name and/or wrong Passcode or if you have accessed your account numerous times in a short period.  Before answering the Challenge Questions or entering your passcode, make sure you are accessing our Online Banking web site.  The easiest way to ensure this is by typing the address for Beacon's web site ( into your browser's address window, then click the Member Login link.  Then answer your Challenge Questions.

Remote access

Q. What if I try to access Online Banking from a computer and I have forgotten my User Name?
A. You will be asked to answer the Challenge Questions after successfully entering your Passcode.

Q. Can I register that computer so I don’t have to answer the Challenge Questions again from that computer?
A. No.  The Challenge Questions are designed to protect you against unauthorized access to your member account.  They are generated by the security system.

Q. Why not save my log-in information on every computer that I use?
A. We recommend you never save your log-in information on the computers that you frequently use to access Online Banking for increased security.  Should someone use those computers, they can access Online banking from any computer you have saved your log-in information on.

Multiple Users on the Same Computer and Multiple Browsers on the same Computer

Q. I have other people that access Beacon Credit Union Online Banking from a computer I use.  Is that okay?
A. Yes. Our security system only recognizes the unique user names and passcodes entered at log-in.  Multiple users with multiple unique User Names and Passcodes are treated individually from the same computer.

Q. I use Microsoft Explorer and Firefox on my desktop.  Can I use both to access Online Banking?
A. Yes.  If you use multiple browsers, you must login to Online Banking and enter your User Name and Passcode.

More about Cookies

Q. What exactly is “cookie”?
A. It is a message given to your Web browser by our Web server. Your browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server.

Q. Do I have to re-enroll Enhanced Online Security when I delete cookies on my browser?
A. No. The system uses your unique log-in User Name and Passcode that has been stored in the Beacon Credit Union security system.

Q. Is there any personal information or text in the cookie?
A. No. It is encrypted, and no externally identifiable end user information is stored in it.

Q. If I am using a public computer, what happens with the cookie?
A. Unless you save your log-in information on the public computer, no cookie will be placed on the public computer.  We strongly recommend that you do not save personal information on public computers.

Deposit Insurance

armored vehicleYour Money is Safe at Your Credit Union!

The shares in your credit union are insured by the National Credit Union Share Insurance Fund (NCUSIF), an arm of NCUA. Established by Congress in 1970 to insure member share accounts at federally insured credit unions, the NCUSIF is managed by NCUA under the direction of the three-person NCUA Board. Your share insurance is similar to the deposit insurance protection offered by the Federal Deposit Insurance Corporation (FDIC). The NCUA Share Insurance Estimator is an educational resource about share insurance and gives a detailed explanation of insurance coverage. The "Your Insured Funds" brochure gives a more detailed explanation of your insurance coverage.

Credit unions that are insured by the NCUSIF must display in their offices the official NCUA insurance sign which appears on the cover of this brochure. All federal credit unions must be insured by NCUA, and no credit union may terminate its federal insurance without first notifying its members.

Here are some important facts to remember about your share insurance:

Not one penny of insured savings has ever been lost by a member of a federally insured credit union. The federal insurance fund has several programs to help insured credit unions which may be experiencing problems. Liquidations or failures are a last resort. If a federally insured credit union does fail, however, the NCUSIF will make any necessary payouts to the credit union's members. These payouts are usually done within 3 days from the time the credit union closes its doors.

As a member of an insured credit union, you do not pay directly for your share insurance protection. Your credit union pays into the NCUSIF a deposit, and an insurance assessment, based on the total amount of insured shares and deposits in the credit union. Insured credit unions are required to deposit and maintain one percent of their insured shares and deposits in the NCUSIF. The NCUSIF is backed by the full faith and credit of the United States government.

Most properly established share accounts in federally insured credit unions are insured up to the Standard Maximum Share Insurance Amount (SMSIA), which is $250,000. Recent legislation has also increased the insurance coverage on certain retirement accounts, such as IRAs and Keoghs, up to $250,000. Generally, if a credit union member has more than one account in the same credit union, those accounts are added together and insured in the aggregate. There are exceptions, though. You may obtain additional separate coverage on multiple accounts, but only if you have different ownership interests or rights in different types of accounts and you properly complete account forms and applications. For example, if you have a regular share account and an Individual Retirement Account (IRA) at the same credit union, the regular share account is insured up to $250,000 and the IRA is separately insured up to $250,000. However, if you have a regular share account, a share certificate, and a share draft account, all in your own name, you will not have additional coverage. Those accounts will be added together and insured up to $250,000 as your individual account. Additionally, shares denominated in foreign currencies are insured as outlined in NCUA Rules and Regulations.

Coverdell Education Saving Accounts, formerly education IRAs, are insured as irrevocable trust accounts and will be added to a member's other irrevocable trust accounts and insured up to the SMSIA. Roth IRAs will be added together with traditional IRAs and insured up to $250,000.

Additional coverage is available on revocable trust or payable on death accounts. You can now name a parent or sibling as a beneficiary to get separate coverage. Previously, beneficiaries had to be a spouse, child or grandchild.

The rules on joint accounts have been simplified. A co-owner's interest in all joint accounts in the same credit union will be added together and insured up to the SMSIA.

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